Darabanth webshop

How to use our webshop?

Main categories in our webshop

• Philately
• Postcards
• Numismatics
• Catalouges and Supplies

Registration

In order to use all the services at our website and to buy items you need to be registered (with an activated mobile phone number). Data provided during the registration process is kept confindential. If you have any questions regarding the registration process, please contact us via e-mail (info@darabanth.com) or phone.

Steps of the registration:

1. You can register by providing your personal data. Please provide correct data (e-mail address, phone number, etc.) because this information will be used not only during the registration but later on as well.
2. Please enter your password, read and accept the Terms of use and enter the security code shown on the picture.
3. In the registration process you may also choose which collecting areas your are interested in.

You can unsubscribe from the newsletter by sending an email to info@darabanth.com with UNSUBSCRIBE in the subject.

Succesfull registration:

1. After you have completed the registration form, please click on the „Register / Sign up” button.
   You will receive an automatic email containing an activation link.
2. You can complete your registration by clicking on the activation button or link.
3. You will then receive an email with your client number.
4. You need to activate your mobile phone number so that you could place bids at our auctions or to purchase items from the Webshop.

Important:

Please check the provided mobile phone number and e-mail address because these are needed for the registration.
We are not sending out your password to your e-mail address. Fields marked with an asterisk (*) are required.

Logging in

You can log in after succesfull registration, Your client number will be sent by email.

First page (required login data):

1. Please type in your client number and password.
2. Please click on Log in.

Second page (further required login data):

1. Please choose your delivery (or personal pickup) and payment methods.
2. Setting the collection and payment methods.
3. You can choose here that you want to save these information and later you can change them on the „Personal data, change password”.
   If you choose this option later the second page will not appear. This way you can make signing in faster.
4. Please click „Log in”.

Important:

Fields marked with an asterisk (*) are required.

Forgotten client number

Please enter your e-mail address provided during registration, enter the security number from the picture, then click „Send”.

Important:

By doing so, you are not receiving a new client number – we are simply sending (all of) your existing client number(s).

Forgotten password

1. Please enter your client number, your e-mail address, the security code shown on the image, then click „Send”.
2. You will soon receive an e-mail with an „Enter new password” button and link.
3. By clicking this button / link, you are redirected to a page where you have to enter your NEW password.
4. If all the fields have been filled in correctly, you will soon receive an e-mail confirming the new password.

Important:

The e-mail address must match the one stored in our system. Please note that we cannot send your password to your e-mail address, you have to enter a new one. Fields marked with an asterisk (*) are required.

Personal data, changing password

You can access thos page after successfull registration and signing in. If you have not filled in all the compulsory datas we can not process your orders. If you want to change or complete your datas, please correct them and then press „Save changes”.

Personal data:

Changing your e-mail address:

If you request a change in your e-mail address, we will send you an e-mail with a confirmation link/button. After confirming your request by clicking the link/button, your personal data section will include your new e-mail address.

Setting collection/shipping and payment method:

You may set your default delivery and payment methods here. After setting your default selection (by ticking the relevant box), you will never be asked again about shipping and payment methods during your future login sessions.

Other datas:

You can choose collecting areas that you are interested in. You can unsubscribe from the newsletter by sending an e-mail to info@darabanth.com with UNSUBSCRIBE in the subject.

Changing your password:

If you want to change your password, please provide your old password first, then the new one. After succesfully changing your email, you will receive an automatic e-mail.

Mobile number:

Modifying your mobile number:

In case of a new or modified mobile phone number, activation is required.

Mobile phone number activation:

In order to be able to place bids and purchase items, your mobile phone number needs to be acivated at our website. After clicking 'Mobile phone number activation' you will see an empty box for the activation code and you will also receive an SMS message with the code. After entering the correct code, your personal data section will include your new mobile phone number. You will also receive a notification mail about the successful activation. In case you don't receive or lose the activation code, you can still ask for the code at the same page again. You can also follow the SMS delivery status at the bottom of the page.

Important:

Fields marked with an asterisk (*) are required.

My page

You can manage your personal data and orders here.

My Webshop Orders:

You can manage your orders at this page and check the items you have bought. After placing an order, you can view your purchased items, which are labeled with an individual 'Order ID'. You can sort your previous orders by date using the drop-down filters. At the bottom of the page you can also see the costs of the orders.

Important: The contents of 'My Page' are available only after logging in.

My Saved Searches:

You can save any search parameters at the 'Items' page in Advanced Search mode. You can edit your saved searches at the 'My Searches' page. You can reload your saved searches by clicking 'Load'. By doing this, the search results will be listed at the 'Items' page. By clicking 'Show' you can check the settings of your saved search parameters.

Important: Loading a previously saved search might not return any results.

Searching at the site

You can choose from the following options:

1. Free text search
   
   You can start a search by typing any key word in the search field. You can narrow down your search results by using the drop-down menu on the right side.
2. Accordion menu on the left
   
   This is the most comprehensive search tool. You can view all the subcategories of a main category in an expanding tree structure.
3. The four main categories of the main page
   
   You can access all the items of the four main categories from the main page. You can specify your search by using the accordion menu on the left side.
4. Advanced Search
   
   You can find this option at the 'Items' page by clicking 'Advanced Search'. The more parameters you are using, the more precise results you get. In case of some search settings, you can select more options.
   
   You can save your search parameters under any name. By using the 'Advanced Search' option you can reload your saved parameters anytime and get new search results by clicking 'Search'.
   
   You can manage your saved searches at the 'My Page / My Saved Searches' site. You can save your searches or reload your saved searches only if you are registered and logged in.

Shopping cart / Order

You can place an order here.

The process of placing an order:

1. Cart contents
   
   Here you can check the contents of your cart anytime.
   
   You can put items to the cart in the following ways:
   
   a. You fill your cart without being registered or logged in.
   
   The contents of the cart are available as long as your browser is open.
   
   Important: The contents of the cart are available without logging in, still, in order to proceed with the purchase, you must be registered and logged in.
   
   b. You fill your cart after registering and logging in.
   
   Items in your cart will be preserved even after closing your browser, so you can view these items whenever you log in.
   
   Important: The items you have put into your cart while being logged in will remain there. So whenever you log in you can see all these items (as long as you either buy or remove them). You can add further items anytime (which will also be saved if you are logged in).
2. Order Data
   
   Once again, you can view your personal data and check if it's correct. In case it's needed, you can still correct your personal data by clicking 'Modifying Personal Data'.
   
   You can add a comment to your order in case you would like to inform us about anything important. Finally, you can specify your preferred payment and delivery method.
   
   At this point you can still go back to the 'Cart contents' page to modify or even cancel your order.
3. Summary of Order
   
   At this point the order data could not be modified anymore. Still, if anything needs to be modified in your order, you can return to the previous tabs.
   
   If the information shown here is correct, please accept our Terms and Conditions and proceed to 'Placing Order'. Thus you confirm your order.

Floating / scrolling cart

The scrollable cart appears at the left side while scrolling down the page if you have at least one item in your shopping cart. This way you can easily access your cart contents from any pages of the site. Whenever you buy or remove the last item from your cart, the scrollable box disappears automatically.

Important: The contents of your cart are available without logging in, however, in order to place an order and purchase items you must be registered and logged in.

If you have further questions, please contact us at info@darabanth.com or visit our web site: https://www.darabanth.com

Payment Methods

You can pay for your ordered items in the following ways

Personally:

• Cash
• Money transfer
• Bank card

Shipping:

• Money transfer in advance
• By providing your bank card number, expiration date and CVC in advance
• International Money order (+370 HUF bank fee)

Signs